If you’ve been in the concrete coating or epoxy flooring business for more than five minutes, you already know how important it is to stay on top of leads. Miss a follow-up by a day, and boom—you’ve lost a job worth thousands of dollars. The problem is, lead management can get messy, especially if you're still juggling Excel sheets, emails, and a mountain of sticky notes.

That’s where CRM (Customer Relationship Management) systems come in. They’re the secret sauce to keeping your leads organized, automating follow-ups, and generally making your life easier. But with so many CRMs out there—Jobber, DripJobs, ServiceTitan, to name a few—which one should you trust to help run your business?

Let me introduce you to LeadConnector, one of our go-to tools here at Stillhouse Marketing Co. We’ve used it with several of our concrete coating clients, and it’s got a lot going for it. But, don’t just take my word for it. Let's compare LeadConnector with some of the heavy hitters in the home services CRM world and see how it stacks up.

LeadConnector: A Customizable Workhorse

At ConcretePro Digital, we like LeadConnector because of its customizability. When you're running a niche business like concrete coatings or epoxy flooring, you need something that adapts to your specific needs, not the other way around. And LeadConnector does just that. It allows you to automate follow-ups, track leads from multiple sources (social media, ads, website forms), and organize your pipeline in a way that works best for your business.

It’s like a Swiss Army knife for lead management, and the fact that it’s highly customizable is a big plus for our clients. We can tailor the workflow to your specific process, whether you’re running Facebook ads for leads or getting referrals through word-of-mouth.

How LeadConnector Stacks Up Against the Competition

Now, let's look at how LeadConnector holds up against some of the other big names in the CRM game:

1. DripJobs

DripJobs is another solid CRM, and it’s geared specifically towards contractors, which is a big plus. It’s strong when it comes to automating the sales process and sending drip campaigns (hence the name). If you want to nurture leads with email or SMS campaigns over time, DripJobs is a great option.

Where LeadConnector has the edge: Flexibility. While DripJobs has a more rigid structure, LeadConnector can be customized to fit any lead generation process. That’s crucial for a business like concrete coatings, where every job might require a different follow-up strategy.

2. Jobber

Jobber is pretty popular in the home service space, and for good reason. It’s got solid features like scheduling, invoicing, and customer management, which makes it great for running day-to-day operations. If your business has a lot of recurring clients, Jobber is a strong contender.

Where LeadConnector has the edge: LeadConnector excels at lead management and marketing automation. While Jobber is fantastic for operations, LeadConnector’s ability to integrate seamlessly with Facebook and Google ads (and even track leads from those campaigns) makes it a better fit for businesses looking to grow their customer base through online advertising.

3. ServiceTitan

If you’re running a massive operation with a team of technicians and a full-blown call center, ServiceTitan is probably already on your radar. It’s a beast of a CRM, packed with features for big businesses, like job dispatch, project management, and even financial reporting.

Where LeadConnector has the edge: Simplicity and cost. ServiceTitan might be overkill for a local concrete coating business, especially if you’re still in growth mode. LeadConnector, on the other hand, offers just the right level of functionality without drowning you in features you don’t need. Plus, it’s a more budget-friendly option compared to the big, enterprise-level CRMs.

Why LeadConnector is Our Go-To

So why do we like LeadConnector so much at ConcretePro Digital? It’s all about flexibility and results. With LeadConnector, we can customize your workflow to match the way you run your business. Whether you need to send an automated text to a lead the second they submit a Facebook form or want to track every step of your lead's journey from interest to booking, LeadConnector makes it easy.

And let’s be real—running Facebook and Instagram ads without a solid follow-up system is like trying to grill a steak without a fire. It’s not going to get you very far. With LeadConnector, not only can you track every lead that comes through your ad campaigns, but you can also automate those crucial first touches. The faster you respond to a lead, the better your chances of closing the deal. And no one’s got time to manually follow up with every lead—especially when you're out in the field doing estimates or coating a garage floor.

Closing Thoughts

Choosing the right CRM can feel like trying to pick the best tool out of a crowded toolbox. But if you're in the concrete coating or epoxy flooring business, LeadConnector might just be the wrench that fits perfectly. It’s customizable, easy to use, and designed to help you manage leads, automate follow-ups, and grow your business.

At ConcretePro Digital, we’ve seen firsthand how LeadConnector can transform a business's lead management process, making it one of our go-to recommendations for clients in the home service space. If you're tired of juggling leads, missing follow-ups, or just want a CRM that’s as flexible as your business needs it to be, LeadConnector could be the perfect fit.

Want to see it in action? Let's chat about how LeadConnector—and our ad strategies—can help you get more leads and close more deals. Book a free strategy session today.