Running a home service company isn’t just about delivering great results; it’s about keeping your business running like a well-oiled machine. That means managing leads, clients, scheduling, and follow-ups—all while keeping things streamlined so you're not drowning in paperwork. The secret weapon? A solid CRM (Customer Relationship Management) system designed specifically for local service businesses.

But with so many CRMs out there, it can feel like you’re picking between 87 different types of screwdrivers at the hardware store. Which one’s right for you? Today, we’re breaking down the top 5 CRMs for home service companies, including some big names like Jobber and DripJobs. Let’s see which tool deserves a spot in your toolbox.

1. Jobber

When it comes to CRMs designed for service-based businesses, Jobber is pretty much the gold standard. It’s like the Swiss Army knife of CRMs for local home service pros. With Jobber, you can handle client management, quotes, scheduling, and invoicing—all in one platform.

Why it’s great:

• Clean, intuitive interface. Even your least tech-savvy crew members won’t be sweating over this one.

• It automates client communication, so you’re not stuck sending 50 reminder texts.

• Scheduling and dispatching are super smooth, especially for larger teams with multiple service vehicles out in the field.

Where it falls short:

• It’s on the pricier side compared to some competitors. So, if you’re bootstrapping, the cost might sting a little.

Best for: Growing home service companies that need a full suite of tools to keep up with client demand.

2. DripJobs

If Jobber is the Swiss Army knife, DripJobs is the laser-focused sniper rifle. It’s built with the local contractor in mind and is killer when it comes to automating your sales pipeline and lead management. One of the standout features of DripJobs is how it tracks leads and automates follow-ups so that you’re not leaving money on the table.

Why it’s great:

• Amazing lead tracking and automation. You can set up automated drip campaigns (hence the name) to nurture leads without lifting a finger.

• Super affordable compared to bigger CRMs, but still packs a punch in terms of features.

• It keeps everything organized—quotes, scheduling, follow-ups, and more—so you’re not scrambling to remember who needs a callback.

Where it falls short:

• It’s not as robust in terms of additional features like payment processing or job management compared to Jobber.

Best for: Contractors who are serious about boosting their sales pipeline but don’t need a million extra features.

3. Housecall Pro

Housecall Pro is another big player in the home service CRM space, and it’s all about making your life easier. If you’ve ever spent hours at the end of the day trying to sort through your invoices and payments, Housecall Pro is your new best friend.

Why it’s great:

• It handles everything from booking to invoicing to payment collection—no need to chase down payments.

• Online booking options mean customers can book you directly without the back-and-forth.

• Great mobile app for techs out in the field.

Where it falls short:

• Like Jobber, it can be pricey, especially if you’re a smaller company just getting off the ground.

Best for: Service companies looking for an all-in-one solution with a great mobile app for fieldwork.

4. ServiceTitan

You’ve probably heard the name ServiceTitan tossed around, and for good reason—it’s a beast of a CRM built for larger service businesses. If you’re managing a multi-location operation or growing fast, this might be your go-to.

Why it’s great:

• Handles everything from marketing to dispatching to payroll in one system.

• Built for scaling, so if you’re looking to grow, ServiceTitan is designed to grow with you.

• Excellent reporting tools to track performance and profits.

Where it falls short:

• This isn’t for the faint of heart or small businesses. It’s complex and can get expensive real quick.

Best for: Larger home service businesses with multiple locations or big expansion plans.

5. FieldEdge

FieldEdge has been around for a while, and it’s trusted by a lot of HVAC, plumbing, and electrical businesses. It’s built for service pros who want to streamline their day-to-day operations and reduce paperwork.

Why it’s great:

• It’s built to help you get paid faster with integrated payment processing.

• Their reporting features are solid, so you know exactly where your business stands at all times.

• Integration with QuickBooks makes handling finances much smoother.

Where it falls short:

• The user interface feels a little dated, and setup can be tricky if you’re not tech-savvy.

Best for: Companies looking for a CRM with strong invoicing and reporting features.

Final Thoughts

Choosing the right CRM for your local home service company depends on where you are and what you need. Jobber is your all-around tool for growing companies, while DripJobs is a perfect fit for those laser-focused on lead nurturing. Housecall Pro and ServiceTitan offer full-service solutions for those with larger operations, and FieldEdge is great if you’re chasing faster payments and better reporting.

Don’t get caught up in the fancy features that sound great but you’ll never use. Focus on what’s going to help you serve your customers better and keep your business organized. Need help figuring out what works best for you? That’s what we’re here for.